Terms of Service

These Terms govern your use of CoachClone, operated by Iconic AI LLC (“CoachClone,” “we,” “us”). By creating an account or using the service, you agree to these Terms.

The service

CoachClone lets coaches and creators build an AI “clone” trained on content they provide, publish a sales page, take subscriptions, and let their audience chat with the clone. Features and pricing may change over time.

Your account

• You must be at least 18 and provide accurate information.
• You are responsible for activity under your account and for keeping your credentials secure.

Your content and clone

• You retain ownership of the content you upload and of your clone. You grant us the rights needed to host, process, and display it to operate the service.
• You represent that you have the rights to the content you provide — including any YouTube videos, transcripts, or third-party material — and that training a clone on it does not violate anyone's rights.
• You are responsible for what your clone tells your subscribers. Clones can make mistakes; they do not provide professional, medical, legal, or financial advice.

Acceptable use

You agree not to use CoachClone to break the law, infringe others' rights, impersonate someone without authorization, or build a clone of a person who has not consented.

YouTube

If you connect YouTube, your use is also subject to the YouTube Terms of Service. We access your YouTube data only as described in our Privacy Policy and only with your authorization.

Payments

• Subscriptions are billed through Stripe. Coach payouts are made to the coach's connected Stripe account; CoachClone deducts its platform fee automatically.
• Platform fees are owed on all subscription revenue processed through your clone regardless of how they are collected. If automatic deduction is unavailable for any reason, we may invoice you for accrued platform fees directly, payable within 30 days.
• Client seats are for including clone access in a broader coaching program, package, or membership that you sell. Selling clone access as a standalone product must go through your CoachClone sales page checkout. We may review seat usage and move standalone resale onto subscription pricing.
• Fees are non-refundable except where required by law or where the coach chooses to issue a refund.
• You set your own subscription price and are solely responsible for it, including pricing mistakes. All subscriber charges are processed on your connected Stripe account under your own agreement with Stripe.
• When a charge is refunded, CoachClone returns its platform fee, but Stripe does not return its payment-processing fees. Those fees — along with any chargeback or dispute fees Stripe assesses — are your cost, not ours, regardless of the charge amount and regardless of whether the charge was made at a mistaken price.
• You can cancel at any time; cancellation stops future billing and does not refund the current period.

Subscriptions are not portable

• Subscriber subscriptions, recurring billing relationships, and stored payment methods are created and managed through CoachClone's billing integration. They are not transferable to another platform, product, or billing system, and they cannot continue outside CoachClone.
• CoachClone has no obligation to export, migrate, re-create, or assist in moving subscriptions or recurring billing to any other service — including when you close your studio or leave the platform. Migration is not a service we offer.
• If you leave, active subscriptions are canceled. Your subscribers are always free to sign up with you elsewhere on their own, as new customers of whatever you build next.
• While your studio is active, you may not use CoachClone to solicit or route your clone's subscribers onto a substantially similar off-platform offering to avoid platform fees.

Termination

You may stop using CoachClone and delete your account at any time. We may suspend or terminate accounts that violate these Terms or the law. On closure, active subscriber subscriptions are canceled as described above.

Your clone's output is your responsibility

• Clone responses are generated by artificial intelligence from the material you supply. AI output can be wrong, incomplete, or phrased in ways you would not choose, even after review. You accept this as an inherent property of the service.
• You review and approve your clone before launch and can correct it at any time. You are solely responsible for the content your clone produces, for the accuracy and lawfulness of your training material, and for compliance with the rules of your profession and jurisdiction (including any licensing, health, financial, or advertising rules that apply to what you coach).
• CoachClone is a technology provider. We are not the author of your clone's advice, we do not review it for accuracy, and we are not liable to you for what your clone says — including claimed harm to your brand, reputation, client relationships, or revenue.
• You will indemnify and hold harmless Iconic AI LLC from claims, damages, and expenses (including reasonable legal fees) arising from your clone's content, your training material, your offers, or your relationships with your subscribers and clients.

For subscribers

• When you subscribe to a coach's clone, your purchase is from that coach. The coach is the merchant of record; CoachClone provides the underlying technology only.
• Clone responses are AI-generated from the coach's material. They can be wrong. They are general information, not medical, legal, financial, or other professional advice, and no coach-client, provider-patient, or advisor relationship with Iconic AI LLC is created by using them. Use your own judgment, and consult a qualified professional where the stakes call for one.
• To the fullest extent permitted by law, Iconic AI LLC is not liable to subscribers for any damages arising from a clone's responses or a coach's offering. Your remedies are cancellation and any claim you may have against the coach.

Disclaimers & liability

The service is provided “as is,” without warranties of any kind, express or implied, including accuracy of AI output, merchantability, and fitness for a particular purpose. To the fullest extent permitted by law, Iconic AI LLC is not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, goodwill, or data — whether the claim comes from a coach, a subscriber, or anyone else — and our total liability is limited to the amount you paid us in the 12 months before the claim (for subscribers who paid the coach rather than us: US$100).

Arbitration & class-action waiver

• These Terms are governed by the laws of Puerto Rico, and the Federal Arbitration Act governs this section.
• Any dispute with Iconic AI LLC arising out of the service or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable rules, rather than in court — except that either side may bring an individual claim in small-claims court, and either side may seek injunctive relief for intellectual-property misuse.
• Disputes are resolved individually. You waive the right to participate in a class action, class-wide arbitration, or any other representative proceeding against Iconic AI LLC.
• You can opt out of this arbitration section by emailing support@coachclone.com within 30 days of first accepting these Terms, with your account email and a statement that you opt out of arbitration. Opting out does not affect any other part of the Terms.

Changes

We may update these Terms; we'll update the date above and, for material changes, notify you. Continued use means you accept the revised Terms.

Contact

Questions: support@coachclone.com.